Legal commencement and status

This Version 1.0.1 is dated 7 September 2026. It takes effect for each User when this exact version is presented to and affirmatively accepted by that User through SYNC. It does not take effect retrospectively and does not alter any earlier acceptance record. The acceptance record identifies the account, version and content hash presented. A different phone-number account or email account must accept separately. The same returning account is not required to create a duplicate acceptance for the unchanged version and hash, but any later published version or changed manifest must be presented again.

This Pack is an electronic record. It does not require a handwritten signature. Headings assist reading but do not limit the clauses. The seven policies form one coordinated legal and safety pack; where a specific policy addresses a subject in greater detail, that specific policy governs that subject, while mandatory law prevails over every contractual term.

How acceptance works

By checking the agreement box and selecting the confirmation control, the User confirms that the User is at least eighteen years old, has read the complete Pack, is legally capable of contracting, and agrees to the Terms of Service and Community Guidelines. The User separately acknowledges the Privacy Policy, Grievance Redressal Policy, Law Enforcement Guidelines, Child Safety Policy and End-to-End Encryption Notice. Acknowledgement of a notice is not consent to unrelated optional processing.

Optional permissions and optional consents—including contact access, marketing communications or any future optional data use—must be requested separately when relevant. Refusing an optional permission or consent will not invalidate acceptance of this Pack, although the related optional feature may not function.

Official public contacts

The specialist addresses above may route into the same controlled compliance mailbox. RABC may require identity, authority and request verification before disclosing personal data, account information or confidential records. Do not send passwords, one-time passwords, private encryption keys or unnecessary intimate material by email.

Terms of Service and User Agreement

The binding contract governing access to and use of SYNC.

1.1 Agreement and incorporated documents

These Terms constitute a binding agreement between the eligible User and RABC PRIVATE LIMITED once the commencement conditions in this Pack are satisfied. The Privacy Policy, Community Guidelines, Grievance Redressal Policy, Law Enforcement Guidelines, Child Safety Policy and End-to-End Encryption Notice are incorporated by reference and must be read together with these Terms.

You accept these Terms only after receiving a reasonable opportunity to read this Pack and taking the affirmative acceptance action shown in SYNC, such as checking the agreement box and selecting the confirmation control. Merely viewing a screen, receiving a copy, remaining silent or failing to object does not by itself create acceptance. If you do not agree, you must not register, activate or use an Account.

A feature may carry additional terms presented before use. Those feature terms apply together with this Pack and control only for that feature if they directly conflict with a general clause, subject always to Applicable Law and any right that cannot lawfully be waived.

1.2 Definitions

“Account” means a verified SYNC identity associated with a phone number for CHAT or an email address for CONVERSE. “Applicable Law” means law that validly applies to RABC, the Services, the User or the relevant conduct. “Content” includes messages, text, images, audio, video, files, profile information, group or channel material, reactions, links and other information transmitted through SYNC. “RABC”, “we”, “us” and “our” mean RABC PRIVATE LIMITED, a company incorporated under the Companies Act, 2013 on 5 September 2026 with CIN U62011PN2026PTC259973. “Services” means the SYNC application, systems, websites and related functions that RABC makes available. “User”, “you” and “your” mean the individual or authorised organisation using the Services.

“End-to-End Encryption” or “E2EE” means the feature-specific encryption described in the End-to-End Encryption and Communications Security Notice. “Report” includes an in-product report, grievance, safety report, privacy request, legal notice or support communication concerning SYNC, an Account or Content. “User Content” means Content created, uploaded, sent, shared, forwarded, reported or otherwise made available by or for a User.

“Significant Social Media Intermediary” or “SSMI” has the meaning assigned under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, as amended. “Synthetically Generated Information” or “SGI” has the meaning given by Applicable Law and does not include routine good-faith editing, formatting, compression, accessibility improvement or translation that does not materially misrepresent the underlying substance.

1.3 Adult-only eligibility

SYNC Version 1.0.1 is available only to persons who are at least eighteen years old and legally competent to contract. A parent or guardian cannot consent to an under-eighteen person using this launch version. By registering or accepting this Pack, you represent that you satisfy these requirements.

RABC may request a date of birth, renewed age declaration or proportionate proof when required by law, account-risk indicators or a safety investigation. RABC is not required to independently investigate the age of every User merely because a self-declaration is accepted. A false age statement is a material breach and may result in restriction, suspension, deletion, preservation of evidence and lawful reporting.

If you use SYNC for or on behalf of a business, employer or other organisation, you represent that you have authority to bind that organisation to the provisions that apply to its use. The organisation is responsible for activity conducted through Accounts it authorises. Nothing in this paragraph permits an employer or organisation to claim ownership of a personal Account merely because the User also acts for that organisation.

1.4 India launch and territorial availability

Version 1.0.1 is offered for use in India. A person outside India must not register unless RABC expressly makes SYNC available in that jurisdiction. RABC may restrict availability by country, network, app-store region, legal requirement or operational capacity. The User remains responsible for complying with law applicable at the User’s location.

1.5 Account registration and identifiers

CHAT and CONVERSE are separate account channels. CHAT ordinarily uses a verified phone number and CONVERSE ordinarily uses a verified email address. The same person may hold more than one Account, but each different phone number or email identity is treated as a separate Account for registration, security, legal acceptance, local data isolation and deletion.

You must provide accurate information, maintain control of the identifier, complete required verification and promptly update information that can be updated. RABC may recycle, suspend or disable an identifier or handle where required for security, inactivity, impersonation, legal compliance or product integrity, subject to Applicable Law.

A display name, profile image, handle or other public-facing identifier is not proof of legal identity. You must not impersonate another person or falsely suggest that an Account is official, verified, sponsored or affiliated. RABC may refuse, reserve, reclaim or restrict an identifier where reasonably necessary to prevent impersonation, infringement, fraud, confusion, abuse or security risk.

An Account and its internal or cryptographic identifiers are personal to the authorised User. You must not sell, rent, lend, transfer or permit another person to operate your Account. A change of device, SIM, email access, display name or profile information does not transfer the Account or its legal acceptance record to another person or identifier.

1.6 Acceptance record

RABC records evidence that the verified Account accepted the Pack, including the Account binding, Pack version, manifest or content hash, presentation and confirmation timestamps, and limited technical information needed to demonstrate the transaction. A change of display name does not transfer acceptance to a different phone number or email Account. Material legal changes require a new version or changed manifest and renewed acceptance.

1.7 Account security

You are responsible for securing your device, SIM, email account, passwords, one-time passwords, screen lock, recovery material and authentication sessions. Never share an OTP or encryption secret. You must notify RABC promptly if you suspect compromise. RABC may apply device binding, session revocation, rate limits, re-verification, fraud checks and temporary holds to protect Accounts and the Services.

You must promptly use the published security or compliance channel if you reasonably suspect loss of control, unauthorised access, impersonation or compromise. A recovery or ownership request may be delayed or refused where the evidence is insufficient or restoring access would create a material risk to the Account, another User or the Services. RABC will not ask you to reveal a current password, OTP or private encryption key through an unsolicited message.

1.8 Nature of the Services

SYNC is an internet-based application for app-to-app communication. Functions may include direct and group messaging, compatible media and files, reactions, forwarding, profiles, contact discovery, handles, channels, broadcasts, reports, official SYNC communications and direct calls. Feature availability may differ by Account channel, device, app version, network, permission, country or safety setting.

SYNC is not a mobile-network operator, public telephone service, SMS replacement, emergency service or guaranteed substitute for ordinary calling. Do not rely on SYNC to contact police, fire, ambulance or another emergency service. Use the official emergency channel available in your location.

1.9 Licence to use SYNC

Subject to these Terms, RABC grants you a personal, limited, revocable, non-exclusive, non-transferable and non-sublicensable licence to install and use the authorised SYNC application for lawful purposes. No ownership in the application, systems, trademarks, designs, protocols, documentation or other RABC intellectual property is transferred to you.

The licence is solely for lawful personal use or authorised organisational use on a device you own or lawfully control. Except where a non-excludable law expressly permits the particular act, you may not modify, create derivative works from, commercially exploit, frame, mirror or redistribute any part of SYNC or remove proprietary notices from the application or documentation.

1.10 Restrictions on technology use

You must not copy, sell, rent, sublicense, reverse engineer, decompile, probe, scrape, crawl, bypass, overload or interfere with SYNC except to the limited extent a restriction is prohibited by law. You must not access non-public interfaces without authorisation, test security without written permission, extract keys or tokens, defeat rate limits, create automated or bulk Accounts, operate spam tools, use SIM farms, distribute malware or use the Services to attack any system.

1.11 User Content and ownership

As between you and RABC, you retain the rights you lawfully hold in User Content. You grant RABC a limited, worldwide, royalty-free licence to host, transmit, route, cache, encrypt, store, reproduce for technical operation, format and otherwise process that Content solely as reasonably necessary to provide, secure, maintain, troubleshoot and lawfully administer the Services. This operational licence ends when the purpose ends, subject to recipient copies, lawful preservation, backups and records RABC must retain.

The operational licence does not transfer ownership to RABC and does not permit RABC to sell private-message Content or use it for an unrelated advertising purpose merely because it passed through SYNC. RABC may allow contracted service providers to perform the permitted technical acts solely on RABC’s behalf and subject to appropriate confidentiality, security and data-processing obligations.

If you voluntarily provide product feedback, suggestions or non-confidential ideas, you permit RABC to evaluate and use that feedback without payment, provided that this does not give RABC ownership of your private communications or personal Content and does not override the Privacy Policy.

1.12 Your authority over Content

You represent that you have the rights, permissions, licences and consents required to create, upload, send, forward or otherwise use your Content. You must respect confidentiality, privacy, personality rights, copyright, trademark, trade secret and contractual restrictions. The fact that Content is available elsewhere does not mean you may distribute it through SYNC.

1.13 Private communications and encryption

Supported CHAT and CONVERSE messages use end-to-end encryption as described in the End-to-End Encryption and Communications Security Notice. Encryption protects supported message content but does not make unlawful conduct permissible and does not conceal all metadata. Reports, grievances, support communications, public or audience-distribution features, Account information and voluntarily submitted evidence may be readable by RABC.

1.14 Groups, channels and broadcasts

A group, channel or broadcast administrator must act lawfully, use membership and audience controls responsibly, respect participant privacy and remove unauthorised access when appropriate. RABC does not endorse Content merely because it appears in a group, channel or broadcast. Administrators and Users remain responsible for their own conduct and Content.

Forwarding, broadcasting and large-audience functions must not be used for spam, harassment, deceptive mass messaging, malware, unlawful advertising, incitement or rapid distribution of prohibited Content. RABC may apply reasonable forwarding limits, rate controls, warnings, labelling, invitation limits, access restrictions or other friction to protect Users, reduce unlawful virality and preserve service integrity.

An administrator must use reasonable care when inviting or removing participants, assigning administrators, selecting a group or channel name, controlling visibility and responding to credible reports. Administrator status does not authorise access to another person’s device or private information and does not make RABC the author, publisher or sponsor of User Content.

1.15 Calls

Direct calls depend on compatible devices, permissions, network conditions, signalling and media services. Call quality, connectivity and routing are not guaranteed. RABC may process call identifiers, participants, timing, status, network-quality signals and security events required to establish, protect and troubleshoot a call. RABC does not record call media in ordinary operation unless a later feature gives a clear notice and obtains any legally required permission.

1.16 Official SYNC communications

RABC may deliver important operational, security, legal, safety and service messages through an official SYNC conversation, push notification, email, SMS or Account screen. Users may be unable to opt out of communications necessary to operate the Account, protect Users or comply with law. Deleting a local copy does not cancel the legal effect of a notice properly delivered.

1.17 Prohibited Content and conduct

You must comply with the Community Guidelines and Acceptable Use Policy. Without limiting it, you must not use SYNC for child sexual exploitation, non-consensual intimate imagery, sexual extortion, threats, stalking, impersonation, fraud, unlawful synthetic media, malware, spam, intellectual-property infringement, unlawful gambling, trafficking, terrorism, incitement, interference with investigations or other unlawful conduct. You must not attempt to use encryption, disappearing content or account switching to evade lawful safety action.

1.18 Synthetically generated information

Synthetic or materially manipulated audio, visual or audio-visual information must not be unlawful, deceptive, privacy-invasive or used to create a false document or falsely portray a person or event. Where Applicable Law requires a declaration, prominent label, audio disclosure, identifier or provenance metadata, you must preserve and comply with that requirement. You must not suppress or remove a lawful label or provenance marker.

SYNC Version 1.0.1 does not promise a built-in AI media-generation service. If a later RABC feature enables creation or material alteration of synthetic information, feature-specific controls and notices will apply before that capability is made available.

1.19 Reports and cooperation

You may report suspected violations through an available in-product reporting control or the relevant public contact in this Pack. Reports must be truthful and proportionate. When you report selected encrypted Content, you authorise the app to provide the selected Content and relevant context to authorised RABC personnel for review, safety action, evidence preservation and lawful disclosure. Reporting one item does not give RABC automatic access to the rest of the conversation.

You must use blocking, reporting, group-management, safety and grievance tools in good faith. A knowingly false report, forged screenshot, abusive mass-reporting campaign or attempt to obtain money, access, sexual material or silence by threatening a report may itself violate this Pack and Applicable Law. A good-faith report is not a breach merely because it is ultimately not upheld.

1.20 Moderation and enforcement

RABC may investigate and take proportionate action including warning, limiting reach or functionality, removing or disabling access to information under RABC’s control, restricting contact, suspending an Account, terminating access, preserving evidence or making a legally required report. Decisions may consider severity, context, recurrence, safety, law, technical feasibility and risk to other persons.

Where required or reasonably appropriate, RABC will provide notice and an opportunity to challenge an enforcement action. Notice may be delayed or withheld where disclosure would be unlawful, unsafe, technically infeasible, prejudicial to an investigation or contrary to a lawful direction.

RABC does not undertake to pre-screen every private communication or guarantee that every harmful act will be detected. Review may be based on reported Content, public or audience-distribution material, Account information, metadata, security signals, legal process and other information lawfully available to RABC. Automated tools may be used to prioritise risk, but a serious decision will receive human review where required by law or reasonably practicable.

Immediate action may be taken to protect a child or victim, stop an ongoing offence or cyber incident, secure a compromised Account, preserve evidence, comply with a lawful direction or prevent material harm. When the reason for withholding notice ends, RABC may provide delayed notice where lawful and reasonably practicable.

1.21 Intermediary position and lawful orders

To the extent SYNC acts as an intermediary for third-party information, RABC relies on protections available under section 79 of the Information Technology Act, 2000 subject to due diligence and other legal conditions. RABC may remove or disable access to specific information, preserve records and provide information under its control or possession when required by a valid court order, authorised government intimation, CERT-In direction or other lawful process.

1.22 Privacy and data handling

RABC processes personal data as described in the Privacy Policy and Data-Handling Notice. Acceptance of these Terms does not create consent for every form of processing. Processing may be necessary for the contract, required by law, based on a permitted legitimate use or based on separate consent where consent is legally required. Optional permissions and optional marketing must not be bundled into this agreement.

1.23 Account suspension and termination

You may stop using SYNC and may request deletion through the available Account process or the privacy contact. RABC may suspend or terminate access for material or repeated breach, unlawful activity, risk to Users or systems, non-payment of a future paid service, loss of control of an identifier, legal direction or discontinuation. RABC will apply mandatory notice or remedy rights where law requires them.

RABC will ordinarily select an action proportionate to the available evidence, seriousness, recurrence and risk. A temporary restriction may be used while ownership, safety or legal questions are reviewed. Termination does not extinguish rights or obligations that accrued earlier, including ownership, permitted evidence preservation, lawful cooperation, liability limitations, indemnity and dispute provisions intended to survive.

1.24 Effect of deletion or termination

Deletion or termination stops future use of the affected Account but does not necessarily retract messages from recipients, erase exports or screenshots, remove public material already lawfully republished, or immediately eliminate records RABC must retain. CHAT and CONVERSE deletion apply to the relevant Account channel. Required registration information, removed-content evidence, security logs, acceptance records, disputes and legal holds may survive for the periods described in the Privacy Policy and Data-Handling Notice.

Before an authenticated deletion is confirmed, SYNC may explain the principal consequences and any short security waiting period. Retention must not continue indefinitely merely because retention is convenient. When a documented legal, security, evidentiary or operational purpose ends, RABC will delete, de-identify or securely dispose of the information in accordance with the Privacy Policy and applicable retention controls.

1.25 Third-party services

SYNC may depend on app stores, device operating systems, internet providers, authentication and notification platforms, hosting and cloud providers, email or SMS delivery and other vendors. Those services may be governed by their own terms. RABC is responsible only to the extent imposed by Applicable Law and does not control third-party outages, account decisions or network performance.

A link, integration or technical dependency does not mean that RABC endorses or controls the third party. Users should review any third party’s terms and privacy information before choosing an optional integration. RABC remains responsible for its own legal duties and will not use this clause to exclude responsibility that law places on RABC for selecting, instructing or supervising a processor.

1.26 Updates and availability

RABC may update the application, change or discontinue a feature, impose reasonable limits or require a supported version for security, law, performance or compatibility. RABC will not use this clause to remove a non-waivable statutory right. Maintenance, attacks, network failures, legal restrictions and events beyond reasonable control may interrupt availability.

RABC will not silently continue to describe a feature as E2EE if a material technical change means that the released feature no longer has that protection. A material reduction in a stated privacy or security protection will be accurately disclosed before or when the change takes effect, subject to urgent action needed to protect Users or systems.

If RABC permanently discontinues the entire Services, it will take reasonable steps to notify active Users and provide legally required information about Account closure, export or deletion. This does not require RABC to provide a technically unsafe export or continue operating a service where doing so would be unlawful, insecure or commercially impracticable.

1.27 Fees and future paid features

Basic or optional features may be free or paid as stated in the product at the time. RABC will disclose a price, billing period, taxes, renewal terms and cancellation method before charging. No fee is created merely by this Pack. App-store and payment-provider rules may also apply to a purchase.

1.28 No professional or emergency advice

User Content and communications are provided by Users and are not verified by RABC. SYNC does not provide medical, legal, financial, employment, law-enforcement or emergency advice. You must independently evaluate information and obtain qualified assistance when needed.

1.29 Disclaimers

To the maximum extent permitted by law, SYNC is provided on an “as available” basis. RABC does not guarantee uninterrupted operation, permanent storage, delivery at a particular time, compatibility with every device, accuracy of User Content, recovery of lost Content or that every harmful act will be detected. Nothing in these Terms excludes a guarantee, duty or remedy that cannot lawfully be excluded.

RABC does not make User Content true, lawful, safe or reliable merely by transmitting or storing it. You should independently verify important information and exercise appropriate care before transferring money, sharing sensitive data, relying on professional claims or meeting another User. Security and privacy also depend on the User’s device, credentials, recipients, operating system and network environment.

RABC is not responsible for delay or failure caused by events outside its reasonable control, including widespread network or power failure, natural disaster, war, civil disorder, governmental restriction, labour disruption, cloud or telecom failure, malicious attack or emergency maintenance, except to the extent Applicable Law imposes responsibility despite that event.

1.30 Limitation of liability

To the maximum extent permitted by law, RABC is not liable for indirect, incidental, special, exemplary or consequential loss, loss of profit, loss of opportunity, reputational loss or loss caused by a User, recipient, compromised device, third-party service or event beyond reasonable control. Where a monetary cap is legally permitted, RABC’s aggregate liability arising from the Services and this Pack will not exceed the greater of the amount paid directly by the claimant to RABC for SYNC during the twelve months preceding the event giving rise to the claim and INR 5,000. This cap reflects that SYNC may be a free or low-cost communication service and applies only to the extent it is fair, reasonable and lawful in the circumstances.

The preceding limitation does not apply to fraud or wilful misconduct by RABC, death or personal injury caused by negligence where liability cannot be excluded, breach of a non-waivable consumer right, or any liability that Applicable Law does not permit RABC to limit.

1.31 Indemnity

To the extent permitted by law, you will indemnify and defend RABC, its directors, officers, employees and service providers against third-party claims, losses, penalties, costs and reasonable legal expenses arising from your unlawful Content, your material breach of these Terms, your infringement of another person’s rights or your misuse of SYNC. RABC will give reasonable notice and control of defence where appropriate. This clause does not require indemnity for RABC’s own fraud or wilful misconduct.

RABC will give reasonably prompt notice of a covered third-party claim where practicable and may control the defence where its systems, reputation, legal duties or multiple Users are materially affected. You must provide reasonable cooperation. RABC will not settle a claim in a manner that admits your personal wrongdoing or imposes a non-monetary obligation on you without your consent, which must not be unreasonably withheld. This clause applies to consumers only to the extent permitted by mandatory consumer law.

1.32 Governing law and disputes

These Terms are governed by the laws of India. The parties should first attempt good-faith resolution by writing to compliance@rabcorp.co.in. A dispute that is legally capable of arbitration may be referred to a sole arbitrator mutually appointed under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration will be Pune, Maharashtra, proceedings will be in English, and the tribunal may use secure remote hearings.

Courts of competent jurisdiction at Pune will have jurisdiction for interim relief and matters that cannot lawfully be arbitrated. Nothing in this clause prevents an eligible consumer from approaching a consumer commission or exercising another non-waivable statutory remedy.

Before commencing contractual proceedings, a party should provide a written description of the dispute and allow thirty days for good-faith discussion. This preliminary step does not prevent urgent injunctive relief, preservation of evidence, a child-safety or cyber-security report, compliance with a statutory deadline, or recourse to a regulator, authority, constitutional court or consumer forum where such recourse cannot lawfully be restricted.

If the parties do not mutually appoint the sole arbitrator, appointment will be made in accordance with the Arbitration and Conciliation Act, 1996. The award will be binding subject to the rights and review permitted by that Act and other mandatory law.

1.33 Changes to this Pack

Every released legal-content change must be assigned a controlled version and content hash. RABC may notify Users through SYNC or another registered channel and request renewed acceptance before continued use where the change is material or the implementation requires it. RABC will not silently replace the text attached to an existing immutable version and hash.

A change will not be backdated and will not retrospectively convert lawful past conduct into a contractual breach. RABC will provide a clear summary of a material change through SYNC or the registered contact channel. Continued use may evidence acceptance only where that method is lawful and adequate notice was provided; it is not a substitute for the initial affirmative acceptance required by this Pack.

1.34 General provisions

If a clause is unenforceable, it will be limited or severed to the minimum extent necessary and the remainder will continue. Delay in enforcement is not waiver. RABC may assign these Terms with a merger, restructuring, sale of business or transfer to an affiliate or successor that assumes the relevant obligations. You may not transfer your Account or these Terms without consent. Clauses concerning ownership, evidence, retention, liability, disputes and other provisions intended by nature to survive will survive termination.

This Pack and any feature-specific terms expressly accepted by both parties constitute the agreement concerning the Services. No person other than the parties has a contractual right to enforce it unless Applicable Law provides otherwise. Headings are for navigation and do not narrow a clause. The words “including” and “includes” mean including without limitation.

English is the controlling working version for Version 1.0.1. If RABC publishes another language version, the relationship between versions will be stated with that publication, subject to a mandatory right to receive information in another language under Applicable Law.

1.35 Quarterly user information

At least once every three months, RABC will inform Users in a simple and effective manner about this Pack, the prohibited-content rules and the consequences of non-compliance. The notice will explain that RABC may immediately suspend or terminate access, remove or disable non-compliant information under its control, preserve evidence and take other action permitted by the Pack and Applicable Law.

The notice will also state that unlawful creation, generation, alteration, hosting, publication, transmission, storage, sharing or dissemination may expose the responsible User to penalty or punishment, and that an offence subject to mandatory reporting, including a qualifying child-safety offence, will be reported to the appropriate authority as required by law. A reminder does not by itself amend the Pack.

1.36 Contact

Questions about these Terms may be sent to compliance@rabcorp.co.in or by post to RABC PRIVATE LIMITED at the address stated in this Pack. Grievances, privacy requests, law-enforcement requests and child-safety reports must use their dedicated addresses so that they can be routed correctly.